Meet the Board – Suzanne Roberts

Suzanne is the CEO of Virginia B. Andes Volunteer Community Clinic.  She came to Charlotte County from St. Augustine, FL. Suzanne’s professional history includes 20+ years of experience in the field of human services and healthcare, with increasing executive management responsibilities, including national assignments with multiple honors and recognition. Suzanne …

June 16, 2017 CIS Training Day Slides

Thanks for coming out for another great CIS training day.  I know we covered a lot but I appreciate everyone showing up and asking great questions.  If you have any follow up questions or concerns, please feel free to shoot me an email or ring my phone.  Contact details are …

ServicePoint 5 Case Notes Workflows Added

In an effort to ensure all users follow standard procedures when entering client notes, we have created two new tools for users. The first is a YouTube video that can be found here. The second is a PDF document that can be found here.    

February 23, 2017 Training Day Slides

We appreciate everyone that attended our first training session of 2017.  We will be adding more training sessions in the future and look forward to working with everyone.  Click on the picture below to download a PDF version of the presentation slides.

2017 CIS Training Day

Join us for a 4-hour training session covering CIS on Thursday, February 23rd at 1pm.  Some of the topics being covered include: Client Entry ROI Discontinuation Updated MOUs New User Licensing Procedures Relaunch of GCPCOC Help Desk Much more! The event will be held in the dining room at the …

GCPCOC Help Desk is now open!

We are excited to announce that the new GCPCOC Help Desk is now operational. For any CIS issues that you may have such as reports, password resets, or general information, please fill out a ticket by visiting

2017 GCPCOC CIS Memorandum of Understanding

The new GCPCCOC Memorandum of Understanding document has been updated for 2017.  This master document includes the GCPCOC CIS’s Policies and Procedures, Agency Partnership Agreement, Partner Coordinated Assessment Agreement, Partner Coordinated Entry Policies and Procedures, User Agreement, Bowman Systems Securing Client Data, and Data Quality Plan. PDF – GCPCOC CIS …